SOLAR FACTORY POOL PRODUCTS

SOLAR ROLLER
5 YEAR LIMITED WARRANTY

Your new Solar Roller Pool Cover Remover is guaranteed by the manufacturer to be free from defects in material and workmanship under normal use in accordance with the Manufacturer's Installation and Use Instructions. Consumer is responsible for all shipping and handling. In general we are very lenient when it comes to warranty matters because above all we want to have satisfied happy customers and we put ourselves in your place. However the return policy and warranty can not apply to damage resulting from accident, misuse or abuse of the product; nor alteration or modification of the product; nor can we warrant against corrosion caused by copper or other highly corrosive metals contained in certain algaecides; nor improper chemical or Ph pool water maintenance caused by mercuric acid saturations. We recommend allowing a sufficient post-maintenance time of 24hrs or more for the water to balance before putting the cover/rollers back on the pool. If you suspect that you have hard water that requires higly corrosive water treatments we recommend you try the simple and easy option of spraying a clear coat of inexpensive Rust-Oleum or similar product on the already anodized tubes for an extra layer of protection.

THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES, REPLACEMENT OF DEFECTIVE PRODUCTS AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. THE MANUFACTURER WILL NOT BE LIABLE IN CONTRACT OR TORT FOR ANY DIRECT, CONSEQUENTIAL, SPECIAL OR INCIDENTAL LOSS OR DAMAGE ARISING OUT OF THE USE OF INABILITY TO USE THIS PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

TERMS

The Solar Roller comes with a 5 year limited warranty, 1 year full replacement, 2-5 years are prorated using MSRP of $199.95 plus $24 s/h. From original date of purchase, should the Roller exhibit defects per the above limitations, the original purchaser shall pay only the following percent of the Manufacturers Suggested Retail Price (MSRP) at the time of replacement. All warranty issues must furnish a copy of the original order. We honor all orders of our product. To initiate a warranty request just send an email via our CONTACT US page.

FIRST YEAR ENJOYS FULL REPLACEMENT

SECOND YEAR CUSTOMER PAYS ONLY 20% OF MSRP

THIRD YEAR CUSTOMER PAYS ONLY 30% OF MSRP

FOURTH YEAR CUSTOMER PAYS ONLY 40% OF MSRP

FIFTH YEAR CUSTOMER PAYS ONLY 50% OF MSRP


30 DAY SATISFACTION GUARANTEE

Solar Factory Pool Products is so pleased to offer the revolutionary Solar Roller Pool Cover Remover to you we are providing a 30 day satisfaction guarantee, plus a 5 year limited warranty. If during the first 30 days you have used the system properly and are not happy, just email us for refund authorization instructions on where to return the product (return S/H is paid by the customer). FREE SHIPPING items will also incur a $24 S/H deduction from the refund. Solar Roller refund authorization requests must include several photos of how the cover was split and where rollers were placed. Items returned without prior authorization and photos, OR sent anywhere other than the shipping address provided in our follow up email instructions, will be subject to an additional 10% non-compliance fee.